Problem Summary. Some website links will contain what are considered to be invalid characters for a URL.

Problem Solution. If you are presented with a website URL that contains invalid characters, such a URL will not be recognized by email programs and other software that allows for a link to be asigned to highlighted text. The following address is an example:

Most software will not recognize the # symbol and will ignore everything after it. A solution would be to use the service to convert the longer URL into a tiny one:

Alternatively, you might remove the #/ from the address and shorten the URL to see if it works. In this case, it does work:

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