Dear Customers,

At Amazon, we like to pioneer, we like to invent, and we’re not willing to do things the normal way if we can figure out a better way.

One area where we’ve seen particular success is our fulfillment center network. Sustained innovation inside our fulfillment centers has driven improved reliability, accuracy, and speed of delivery, as well as productivity and safety. Our high productivity allows us to pay our fulfillment center employees 30% more than traditional physical retail store employees while still offering customers the lowest prices. Our work on safety practices has been so effective that it’s statistically safer to work in an Amazon fulfillment center than in a traditional department store.

Our bias for reinvention extends into our recruiting teams. For most of the year, our full-time fulfillment center employees can keep up with customer demand. But during the holiday gift-giving season, our peak needs temporarily double, and we employ many more people. Our seasonal recruiting program called CamperForce — where RVers combine work with camping — has been very successful and much written about in the media. And our military veteran recruiting program effectively helps vets transition into the civilian workforce. Amazon was recently named the #1 Top Military Friendly Employer by G.I. Jobs Magazine.

Those are just a few examples, and innovation doesn’t stop. Today, we’re announcing our newest innovation — one we’re especially excited about — the Amazon Career Choice Program.

Many of our fulfillment center employees will choose to build their careers at Amazon. For others, a job at Amazon might be a step towards a career in another field. We want to make it easier for employees to make that choice and pursue their aspirations. It can be difficult in this economy to have the flexibility and financial resources to teach yourself new skills. So, for people who’ve been with us as little as three years, we’re offering to pre-pay 95% of the cost of courses such as aircraft mechanics, computer-aided design, machine tool technologies, medical lab technologies, nursing, and many other fields.

The program is unusual. Unlike traditional tuition reimbursement programs, we exclusively fund education only in areas that are well-paying and in high demand according to sources like the U.S. Bureau of Labor Statistics, and we fund those areas regardless of whether those skills are relevant to a career at Amazon.

Like many of our innovations at Amazon, the Career Choice Program is an experiment. We’re excited about it and hope it will pay big dividends for some of our employees. This is one innovation that we hope other companies in this economy will copy.

Thanks for being a customer,

Jeff Bezos
Founder & CEO

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Amazon Career Choice Program FAQs

What is the Amazon Career Choice Program?

The Amazon Career Choice Program is an innovative program designed to expand the choices available to our associates in their future career, whether that’s at Amazon or in another industry. Many Associates will choose to build a career at Amazon. For others, a job at Amazon may be the first step in a career path in another industry. The Amazon Career Choice Program provides associates with a resource for building the job skills needed for today’s most in-demand and well-paying careers, such as aircraft mechanics, computer-aided design, machine tool technology, medical laboratory science, dental hygiene, and nursing, to name a few.

Who is eligible for this program?

All Amazon full-time hourly associates in the U.S. who have been employed for three consecutive years are eligible to participate in this program.

What makes this program unique compared to other tuition assistance programs at other employers?

Unlike traditional tuition reimbursement programs, we exclusively fund education only in areas that are well-paying and in high demand according to sources like the U.S. Bureau of Labor Statistics, and we fund those areas regardless of whether those skills are relevant to a career at Amazon. In addition, the Amazon Career Choice Program will pay tuition and fees in advance rather than reimbursement after the completion of the course.

What fields of study are qualified for the program?

The Amazon Career Choice Program will pre-pay 95% of tuition and associated fees at accredited schools for courses that lead to technical and vocational certifications or associate’s degrees in eligible in-demand fields, such as Engineering, Information Technology, Mechanical and Electrical Trades, Healthcare, Construction, Transportation, and Accounting. Specific examples include aircraft mechanics, computer-aided design, machine tool technology, medical laboratory science, dental hygiene, and nursing. This program focuses on technical and vocation training programs and does not apply to Bachelors or Master’s degree coursework.

What are the maximum benefits under the program?

Amazon will pay up to 95% of the tuition, textbook and associated fees up to a maximum of $2,000 per year for four years.

Is online course work eligible for Amazon’s program?

Yes, if the course is from an accredited school and in an approved field of study.

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