Tag Archives: troubleshooting

Apple OS X 10.9 Mavericks Dock Application Program Icons Missing Hidden Not Visible

6 December 2013



Problem When you login to your Apple computer with the new Mavericks operating system, some or all Dock icons are missing. When you hover over them, the name is displayed, and indeed the program will launch. Only when launched does the icon appear. Solution 1. Quit all running applications. You should be able to see […]

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Microsoft Lync for Mac 2011 – Lync 14.0.6 Critical Update Failing to install on Apple Mac Computers

20 October 2013



Summary If you’re an Apple computer user, with Microsoft Office 2011, when your Microsoft AutoUpdate runs, you’ll be notified that a critical update is available for Lync to go from the 14.0.5 version to the 14.0.6 version. However, the update will not install and you’ll return to AutoUpdate to find the update still pending. Click […]

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HP OfficeJet Pro 8600 Premium – Setup Errors Magenta Cyan Yellow Cartridge Not Found or Incorrectly Installed

1 February 2012


Technology Summary. The HP OfficeJet Pro 8600 Premium is the model that replaces the HP OfficeJet Pro 8500 Premium. Although these units are similar in appearance, design, and function, the OfficeJet 8600 series represents a significant improvement in quality, speed, and ease of use. Of all the 8600 series printers available, the Premium configuration represents […]

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