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Heartbleed Computer Vulnerability – What you need to know now and how to respond.

13 April 2014

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Today I had an interview with Justin Andrews of KWWL. We discussed the Heartbleed security exploit and what consumers can do to protect themselves. Click here to view the interview and read the KWWL story. If you have questions about this and other computing security concerns, feel free to contact me. “Considering the long exposure, ease of exploitation and attacks leaving no trace […]

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Automated workflows – so many benefits

13 February 2014

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In what has been described by industry experts as a new era for automated trading, smart investors and traders are increasingly embracing automated workflows and thereby revolutionizing their financial workplaces. Initially, larger firms were the first to realize the benefits of a streamlined automated workflow or document management system, however, middle scale and smaller companies […]

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Verizon Supporting Remote Medicine Distance Medical Services and Virtual Doctors

19 January 2014

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IMPROVING GLOBAL HEALTHCARE The University of Virginia Health Systems and the Swinfen Charitable Trust join forces with Verizon to help improve healthcare access for those in need. (source) CHALLENGE One of the greatest challenges facing our world is the wide disparity of access to the latest medical advances in healthcare. Doctors, nurses and healthcare professionals […]

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Consulting and Support Rates Increase Notification

11 January 2014

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Summary We last changed our consulting and support rates in January of 2012. Since then, for two years, our rates have remained the same. To keep up with inflation and basic operation costs, we’re making a small increase in our hourly rates. With this increase, our hourly fee is still less than what we were […]

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Live Customer Service Text Chat Website Widget Services Compared

22 December 2013

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Amazon Sets a New Standard in Service Amazon recently announced unlimited live support with their Kindle Fire HDX product line. Customers with a support question can push a button and instantly have live support: “Introducing the Mayday button — revolutionary, on-device tech support, exclusive to Kindle Fire HDX tablets. Connect for free to an Amazon expert 24×7, […]

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Apple iBooks and Kindle Reader Compatibility Comparison

15 December 2013

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When purchasing ebooks, it’s important to consider your long-term access to the new digital library you’re building. Apple sells books through their iBooks online store. Until recently, books in the Apple iBooks format were only readable on iPhone, iPad, and iPod devices. With the Apple Mavericks OS X (10.9) operating system, it’s now possible to […]

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GetFlywheel Offers Premium WordPress Hosting

10 December 2013

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Introduction GetFlywheel.com offers a beautiful and powerful WordPress hosting experience, built specifically for the workflows of designers and agencies. Flywheel allows you to focus on what you do best: designing and building great websites. Say goodbye to bottom-of-the-barrel hosting. Flywheel is built for speed and security, and is tuned to make WordPress sites fly! Our […]

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Apple iMovie 10 Quick Start Guide and Conversion Import Instructions for iMovie ’11 (Version 9)

9 December 2013

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Major User Interface Changes Apple iMovie 10 is a major revision to the flagship video editing program from Apple. This new version has many major design and user interface changes. Below is a quick start guide. iMovie ’11 is now iMovie 10 It sounds confusing to have iMovie 10 be a new version that replaces […]

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Apple OS X 10.9 Mavericks Dock Application Program Icons Missing Hidden Not Visible

6 December 2013

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Problem When you login to your Apple computer with the new Mavericks operating system, some or all Dock icons are missing. When you hover over them, the name is displayed, and indeed the program will launch. Only when launched does the icon appear. Solution 1. Quit all running applications. You should be able to see […]

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Monster ClarityHD Bluetooth Wireless Mobile Speaker System

3 December 2013

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Overview Enjoy high-quality sound with this Monster Clarity HD 133257-00 Bluetooth speaker that features AAC and apt-X support for easy pairing with your mobile phone or laptop. The built-in microphone enables speakerphone capability for conference calls. (Buy on Amazon) Quick Review “We’ve used this speaker system for over a year now with our Apple computers and […]

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Apple MacBook Air with 11.6 Inch Display

2 December 2013

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Summary The Apple MacBook Air with 11.6 Inch Display is possibly the best present-day choice for a computing device. [Buy on Amazon] Features and Benefits It has a full operating system and the power of a desktop computer. It has the light weight and small size of a tablet. It has the instant-on usability of […]

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Black and Decker CHV1410L 14.4-Volt Lithium Ion Dust Buster

30 November 2013

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The Black and Decker Lithium Ion Cordless Dust Buster Vacuum offers longer battery life per-use, between charges, and for the lifetime of the unit. [Buy on Amazon] Uses replacement filter VF110FC Smart charge technology uses up 50-percent less energy Rotating, slim nozzle targets dirt in tight spaces 50-percent more reach than the previous dustbuster design […]

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Tellspec Food Analysis Scanner Mobile Device Spectrometer and iPhone App

27 November 2013

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Tellspec is raising funds on Indiegogo for the development and manufacture of the TellSpec device — the world’s first reliable and accurate handheld device that scans and analyzes the composition of food so consumers know the real ingredients before they buy or eat the food. TellSpec brings together laser spectroscopy and a unique mathematical algorithm in […]

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One Coin for All of Your Cards – Universal Digital Card Device

24 November 2013

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Coin is a credit-card size device similar to the Proteân Echo that retains multiple cards in its memory. As of November 2013, it’s currently in the crowd-source funding phase, but is reported for availability in 2014. There are many card storage apps for the iPhone and other mobile devices. These will keep track of your card […]

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Ooma Internet Telephone Service and VoIP Telephony Device

15 November 2013

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Ooma.com is a provider of high quality telephone service and VoIP telephony devices that cost about the same as traditional telephones and the phone services with unlimited nationwide calling is free. [Shop Ooma on Amazon] The Ooma Telo (pictured above) is a revolutionary device that frees you from expensive home phone bills forever. With Ooma, you […]

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You Didn’t Know You Needed These for Your Car, But You Do!

8 November 2013

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Photo by Wikiuser100000 via Wikimedia Commons

Your parents always said to carry a tire pressure gauge and a first aid kit in your car, no matter where you go. Oh, and one of those foldup poncho things. While this might have been enough in the disco era, we practically live in our cars today. The average American spends about 38 hours […]

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Free Unlimited Live Tech Support 24/7 and 365 Days-Per-Year with Amazon Kindle Fire HDX Tablet Computer

4 November 2013

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Raising the Bar on Technical Support Amazon has just raised the bar on what consumers will expect with technical support: “Live instantaneous on-screen tech support and instruction 24 hours-a-day and 365 days-per-year anywhere in the world. All for the low price of free.” (Click Here to Learn More) A More Economical Technology Choice When you […]

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Advanced Tech Support Computer Service Remote Assistance Scam Fraud 800-978-4501 or 212-021-6652

29 October 2013

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Introduction In recent years, as a computer support consultant, I’ve occasionally had people tell me about a paid support program offered by Microsoft. For a certain fee, a person from Microsoft will remotely access their computer and fix problems. Most of these turn out to be scams. Someone recently told me they were charged over […]

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